Policies
We want you to love every ZAYKAUR purchase. Here is how returns and refunds work on ZAYKAUR.
Most items can be returned within the return window stated on the product or order details, in original condition with tags and packaging where applicable. Certain categories (for example personalised or hygiene-sensitive products) may be marked non-returnable at checkout.
Signed-in customers can open a return from Your orders. If you need help, visit our Help center or Contact us.
After we receive and inspect your return, refunds are issued to the original payment method where possible. Timelines can depend on your bank or payment provider.